Air Plant Guarantee


GUARANTEE
Air Plants are unique living plants, and therefore each one will vary slightly in size and colour from those pictured. We check each one individually, and only send out the healthiest plants we receive. They are a delicate species, and can be affected by extreme heat or cold. If there is an issue related to posting, your plants will normally develop issues within a few days. 

We offer a 14 day guarantee on all of our air plants sold. If there is an issue with your air plants within this time frame, please email us via our contact form and expect a response within 1 business day. We stand behind our air plant quality 100% and you are more than welcome to email us with any questions you may have. Please see our care section to help you maintain your plant and keep it looking its best.

WHAT TO EXPECT UPON DELIVERY
Please remember that air plants are unique living plants that may vary slightly from the pictures on this website. We do our best to choose the healthiest and best available air plants for your order. It is perfectly normal for the plants to have minor leaf imperfections and vary slightly in size from what is pictured.

It is completely normal for the air plants to be a little dry and "thirsty" looking when you first receive them, but once they are soaked once or twice they will soon rejuvenate. It’s not uncommon and is completely normal for there to be a few spots and maybe a few brown leaves at the base of the plant. As the plant grows new leaves from the centre, older leaves will die off around the base.